PEER SUPPORT PROGRAMS

The healthcare environment exposes healthcare workers to unexpected and near-miss events including patient harm and medical errors. The Peer Support Program's purpose is to be a fully functioning and sustainable support model available to staff members who have become unintended second victims. Members are content experts who recognize event(s) that create second victimhood experience(s) and provide emotional first aid to those impacted. The programs support the on-going work related to culture of safety while focusing on the second victim phenomenon. 

Peer Support Programs include:
Peer Supporter Workshop
Peer Support Salon Facilitator Training
Healthcare Leader Supporting Staff

These programs are limited to Children's MN employees only. 

PEER SUPPORTER

The healthcare environment exposes healthcare workers to unexpected and near miss events, including patient harm and medical errors. The Peer Supporter workshop explores the presence and impact of the second victim phenomenon among healthcare workers, identifies key elements to recognize and provide peer support to colleagues 1:1 and in a team setting.

This workshop will be offered monthly in-person at the Children's Business Campus. Workshops are limited to 16 participants each with a 5-person waitlist.

Click here to learn more and/or to register. 

PEER SUPPORT SALON FACILITATOR TRAINING

Peer Support Salons are a proactive approach to enhancing the culture of safety at Children’s Minnesota by joining together in reflective practice. Peer Support Salons are structured gatherings where each participant forms and informs the conversation, where all team members can connect and share experiences.

In this training session, learners will gain facilitation skills to offer Peer Support Salons to colleagues.

Click here to learn more and/or to register.

HEALTHCARE LEADER SUPPORTING STAFF

The healthcare environment exposes healthcare workers to unexpected and near miss events, including patient harm and medical errors. Leader interaction provides a unique opportunity for leaders to offer support, assist with navigating resources available and establish follow up support. Healthcare Leader Supporting Staff workshop focuses on how leaders play a vital and critical role in supporting their team members after unexpected and near miss events.

This workshop will be offered quarterly in-person at a variety of Children's MN campuses. Workshops are limited to 16 participants each with a 5-person waitlist.

Click here to learn more and/or to register.

These programs are limited to Children's MN employees only. 

Please email [email protected] with questions regarding any of these workshop opportunities.