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ForwardL012225 Crucial Conversations January 22-23, 2025
This 2-day course delivers all the necessary tools for stepping up to and holding conversations that occur when stakes are high, opinions differ and emotions run strong.
This is a 2-day in-person course! Please note that once you sign up for a course date you should block off the full two-day period for the course.
A week prior to the start of class, registered participants will receive an email detailing required pre-work along with logistic information.
Prior to enrolling, the employee must discuss this opportunity with their leader and obtain approval to attend.
The organization has set aside funds to cover the enrollment fee for participants in 2025 so there is no fee charged to an employee’s department for attendance. Employees must discuss with their leader how to record their time while attending the course.
Target Audience
All Children's Minnesota employees.
Learning Objectives
- Identify situations and conversations that have potential to become crucial
- Identify personal style under stress and be able to manage it in difficult situation/conversations
- Identify various forms of silence and violence and eliminate negative effects of both
- Create an environment of safety where others feel comfortable to share their ideas
- Demonstrate ability to speak persuasively, not abrasively
- Maintain a healthy work environment
*Agenda may be subject to change
Day 1 | 8:30 am - 4:00 pm |
|---|---|
| Module 1: Get Unstuck | 70 minutes |
| Module 2: Master Stories I | 60 minutes |
| Break | |
| Module 3: Master Stories II | 60 minutes |
| Lunch | |
| Module 4: Start with Heart | 90 minutes |
| Break | |
| Module 5: State my Path | 90 minutes |
Day 2 | 8:30 am - 3:30 pm |
|---|---|
| Module 6: Make it Safe | 60 minutes |
| Module 7: Learn to Look | 50 minutes |
| Break | |
| Module 8: Seek Mutual Purpose | 90 minutes |
| Lunch | |
| Module 9: Explore Others' Paths | 90 minutes |
| Break | |
| Module 10: Move to Action | 45 minutes |
The program will take place at the Children's Business Campus, Canteen 150C
- Park in the employee ramp and enter through the employee entrance. If you do not have badge access, please use the phone located in the atrium and call security to let you in.
- After entering, take the stairway up to the main level. Once at the top of the stairs, follow the signage.
- PLEASE prepare to arrive 10 minutes prior to start time as we will promptly start the session at 8:30 a.m.
DISCLOSURE STATEMENT:
It is our intent that any potential conflict should be identified openly so that the listeners may form their own judgments about the presentation with the full disclosure of the facts. It is not assumed any potential conflicts will have an adverse impact on these presentations. It remains for the audience to determine whether the speaker’s outside interest may reflect a possible bias, either the exposition or the conclusions presented.
Planning committee members and presenter(s) have disclosed they have no relevant financial relationships with ineligible companies whose primary business is producing, marketing selling re-selling, or distributing healthcare products used by or on patients and have disclosed that no conflict of interest exists with the presentation/educational event.
Accreditation Statement:
In support of improving patient care, Children’s Minnesota is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Children’s Minnesota takes responsibility for the content, quality and scientific interest of its accredited continuing education events.
Credit Statement:
AMA
Children’s Minnesota designates this live activity for a maximum of 11.5 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent to their participation in the activity.
ANCC
Children's Minnesota designates this live activity for a maximum of 11.5 ANCC nursing contact hour. Nurses should claim only the credit commensurate with the extent of their participation in the activity.
Pharmacists and Pharmacy Techs will have their attendance reported in the CPE Monitor for ACPE credits provided they have entered their NABP-ePID and birth month and day where indicated when setting up their profile.
This program offers 11.5 contact hours of continuing education. Most medical professional organizations accept AMA PRA Category 1 Credits™. It is the individual’s responsibility to determine whether an education activity meets the continuing education requirements of their respective licensures and/or professional boards. Go to your respective organization’s website for more detailed information regarding credit requirements.
Available Credit
- 11.50 ACPE
- 11.50 ACPE Pharmacy technician
- 11.50 AMA PRA Category 1 Credit™
- 11.50 ANCC
- 11.50 Attendance
- 11.50 Approved AMA PRA Category 1 Credit™
Please make sure to click the TAKE COURSE button to complete your registration for this event.
Children's Minnesota employees only
To add this event to your calendar, please follow these steps:
- Open your confirmation email from this course
- Click the add to calendar link (this will download the .ics file to your computer)
- Open your Outlook calendar
- Select "Add calendar" from the left pane just above My Calendars
- Select "Upload from file" in the Add calendar window.
- Select Browse, go to your Downloads folder and select the .ics file.
- Select the Calendar you want the appointment to show up in, typically Calendar and then select Import.