L2025 Crucial Conversations

Edina, MN US

This 2-day course delivers all the necessary tools for stepping up to and holding conversations that occur when stakes are high, opinions differ and emotions run strong.

This course will be held at the Children's Business Campus from 8:30 am - 4:00 pm 2 consecutive days.


This is a 2-day in-person course! Please note that once you sign up for a course date you should block off the full two-day period for the course.

Prior to enrolling, the employee must discuss this opportunity with their leader and obtain approval to attend. 

The organization has set aside funds to cover the enrollment fee for participants in 2025 so there is no fee charged to an employee’s department for attendance. Employees must discuss with their leader how to record their time while attending the course. 


Click on the REGISTER tab to select your date. Workshops are limited to 24 participants.  If you need to cancel or change your date, please email education@childrensmn.org


Dates for 2025

January 22 - 23

February 18 - 19

March 12 - 13

April 22 - 23

May 14 - 15

September 23 - 24

October 15 - 16

November 12 - 13

December 17 - 18


For questions relating to course content please reach out to Ben Cutler 


For questions or issues with registration, please contact education@childrensmn.org

Target Audience

All Children's Minnesota employees.

Learning Objectives

  • Identify situations and conversations that have potential to become crucial
  • Identify personal style under stress and be able to manage it in difficult situation/conversations
  • Identify various forms of silence and violence and eliminate negative effects of both
  • Create an environment of safety where others feel comfortable to share their ideas
  • Demonstrate ability to speak persuasively, not abrasively
  • Maintain a healthy work environment
Course summary
Course opens: 
12/13/2024
Course expires: 
01/18/2026

*Agenda may be subject to change

Day 1

8:30 am - 4:00 pm

Module 1: Get Unstuck                          70 minutes                                          
Module 2: Master Stories I60 minutes
Break 
Module 3: Master Stories II60 minutes
Lunch 
Module 4: Start with Heart90 minutes
Break 
Module 5: State my Path90 minutes

 

Day 2

8:30 am - 3:30 pm

Module 6: Make it Safe                         60 minutes                               
Module 7: Learn to Look50 minutes
Break 
Module 8: Seek Mutual Purpose90 minutes
Lunch 
Module 9: Explore Others' Paths90 minutes
Break 
Module 10: Move to Action45 minutes

 

 

Children's Business Campus
5901 Lincoln Drive
Edina, MN 55436
United States

The program will take place at the Children's Business Campus, room is specific to date - see individual dates

  • Park in the employee ramp and enter through the employee entrance. If you do not have badge access, please use the phone located in the atrium and call security to let you in. 
  • After entering, take the stairway up to the main level. Once at the top of the stairs, follow the signage.
  • PLEASE prepare to arrive 10 minutes prior to start time as we will promptly start the session at 8:30 a.m.

DISCLOSURE STATEMENT:

It is our intent that any potential conflict should be identified openly so that the listeners may form their own judgments about the presentation with the full disclosure of the facts. It is not assumed any potential conflicts will have an adverse impact on these presentations. It remains for the audience to determine whether the speaker’s outside interest may reflect a possible bias, either the exposition or the conclusions presented.                                                                                                               

Planning committee members and presenter(s) have disclosed they have no relevant financial relationships with ineligible companies whose primary business is producing, marketing selling re-selling, or distributing healthcare products used by or on patients and have disclosed that no conflict of interest exists with the presentation/educational event.

Accreditation Statement:

In support of improving patient care, Children’s Minnesota is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Children’s Minnesota takes responsibility for the content, quality and scientific interest of its accredited continuing education events.

Credit Statement:

AMA

Children’s Minnesota designates this live activity for a maximum of 11.5 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent to their participation in the activity.

ANCC

Children's Minnesota designates this live activity for a maximum of 11.5 ANCC nursing contact hour. Nurses should claim only the credit commensurate with the extent of their participation in the activity. 

Pharmacists and Pharmacy Techs will have their attendance reported in the CPE Monitor for ACPE credits provided they have entered their NABP-ePID and birth month and day where indicated when setting up their profile.

This program offers 11.5 contact hours of continuing education.  Most medical professional organizations accept AMA PRA Category 1 Credits™.  It is the individual’s responsibility to determine whether an education activity meets the continuing education requirements of their respective licensures and/or professional boards.  Go to your respective organization’s website for more detailed information regarding credit requirements.

 
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You may register a couple of ways:

1. Select the date you would like to attend by clicking on the box and scroll down to click the ENROLL button to begin. 

2. Click on the course description. The course will open. Click on Register. A new window will appear. Click on TAKE COURSE. 

This course will appear in your pending activities until attendance has been verified. 

Please make sure to click the TAKE COURSE button to complete your registration for this event.