L102325 Peer Supporter Workshop - October 23 from 8:30 a.m. - 1:00 p.m.

Edina, MN US
October 23, 2025

The healthcare environment exposes healthcare workers to unexpected and near miss events, including patient harm and medical errors. The Peer Supporter workshop explores the presence and impact of the second victim phenomenon among healthcare workers, identifies key elements to recognize and provide peer support to colleagues 1:1 and in a team setting.

Click on the REGISTER to enroll. 

Please email P2PSupport@childrensmn.org with questions regarding this workshop.

Target Audience

This workshop is designed for Children's Minnesota employees who have a patient/family facing role. 

Learning Objectives

  • Discuss second victimhood in relation to peer support
  • Describe the importance of completing the stress response cycle
  • Identify scenarios for peer and team support interventions
  • Locate support resources at Children's Minnesota
  • Demonstrate individual and team peer support skills and strategies
Course summary
Available credit: 
  • 4.00 ACPE
  • 4.00 ACPE Pharmacy technician
  • 4.00 AMA PRA Category 1 Credit™
  • 4.00 ANCC
  • 4.00 Attendance
    • 4.00 Approved AMA PRA Category 1 Credit™
Course opens: 
12/15/2024
Course expires: 
11/23/2025
Event starts: 
10/23/2025 - 8:30am CDT
Event ends: 
10/23/2025 - 1:00pm CDT
Part of: 
L2025 Peer Supporter Workshop
Add to calendar: 
  • Introductions & Our Stories = 80 min
  • Stress Response = 20 min
  • Resources at Children's MN and Second Victim Response Trajectory = 20 min
  • Skill Building = 45 min
  • Team Peer Support = 75 min
  • Putting it All Together = 5 min
Children's Business Campus
5901 Lincoln Drive
CBC3 Learning 1&2
Edina, MN 55436
United States

CBC3 Learning 1 & 2.  This room is located on the 3rd floor of the Children's Business Center (CBC) (main entrance level). After entering the main level doors and going through the security door, turn left (past the swings) and all the way down. We will be there to welcome you and help you find your way if needed.

PRESENTERS: Amy Gisslen, PharmD; Cassie Johnson, MSN, RN, CNL. CPHON; Shika Kavelor, MBE, BSN, RN; Rachael Lamsal, MSN, RN, NE-BC, CPPS; Steve Lien, LISCW; Natalie Lu, MSN, RN; Carrie Overgaard, BSN, RN, PHN

DISCLOSURE STATEMENT:

It is our intent that any potential conflict should be identified openly so that the listeners may form their own judgments about the presentation with the full disclosure of the facts. It is not assumed any potential conflicts will have an adverse impact on these presentations. It remains for the audience to determine whether the speaker’s outside interest may reflect a possible bias, either the exposition or the conclusions presented.                                                                                                               

Planning committee members and presenter(s) have disclosed they have no relevant financial relationships with ineligible companies whose primary business is producing, marketing selling re-selling, or distributing healthcare products used by or on patients and have disclosed that no conflict of interest exists with the presentation/educational event.

image

Accreditation Statement:

In support of improving patient care, Children’s Minnesota is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Children’s Minnesota takes responsibility for the content, quality and scientific interest of its accredited continuing education events.

Credit Statement:

AMA

Children’s Minnesota designates this live activity for a maximum of 4.0 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent to their participation in the activity.

ANCC

Children's Minnesota designates this live activity for a maximum of 4.0 ANCC nursing contact hour. Nurses should claim only the credit commensurate with the extent of their participation in the activity.

Pharmacists will have their attendance reported in the CPE Monitor for ACPE credits provided they have entered their NABP-ePID and birth month and day where indicated when setting up their profile.

This program offers 4.0 contact hours of continuing education.  Most medical professional organizations accept AMA PRA Category 1 Credits™.  It is the individual’s responsibility to determine whether an education activity meets the continuing education requirements of their respective licensures and/or professional boards.  Go to your respective organization’s website for more detailed information regarding credit requirements.

Available Credit

  • 4.00 ACPE
  • 4.00 ACPE Pharmacy technician
  • 4.00 AMA PRA Category 1 Credit™
  • 4.00 ANCC
  • 4.00 Attendance
    • 4.00 Approved AMA PRA Category 1 Credit™
Please login or register to take this course.

Click the TAKE COURSE button to register. You will need to answer the enrollment questions which will appear after you click TAKE COURSE.

This course will appear in your pending activities until attendance has been verified.