L031124 Healthcare Leader Supporting Staff: March 11 from 8:30 - 11:30 a.m.

St. Paul, MN US
March 11, 2024

The healthcare environment exposes healthcare workers to unexpected and near miss events, including patient harm and medical errors. Leader interaction provides a unique opportunity for leaders to offer support, assist with navigating resources available and establish follow up support. Healthcare Leader Supporting Staff workshop focuses on how leaders play a vital and critical role in supporting their team members after unexpected and near miss events.

Workshops are limited to 16 participants each with a 5-person waitlist. 

Please email P2PSupport@childrensmn.org with questions regarding this workshop.

Target Audience

This activity is open to all employees at Children's Minnesota. If you have any questions on whether this workshop meets a need for you, please email the team at P2PSupport@childrensmn.org.

Learning Objectives

  • Describe the second victim phenomenon
  • Demonstrate providing leader support in the healthcare setting
  • Identify opportunities for improved leader support
  • Locate support resources available at Children's Minnesota
Course summary
Available credit: 
  • 2.75 ACPE
  • 2.75 ACPE Pharmacy technician
  • 2.75 AMA PRA Category 1 Credit™
  • 2.75 ANCC
  • 2.75 Attendance
    • 2.75 Approved AMA PRA Category 1 Credit™
Course opens: 
Course expires: 
Event starts: 
03/11/2024 - 8:30am CDT
Event ends: 
03/11/2024 - 11:30am CDT

Introductions & Culture of Safety - 45 minutes

Second Victim Phenomenon & Leader Support - 40 minutes

Leader Level Support Strategies - 40 minutes

Building a Network of Support & Children’s MN Resources - 40 minutes

Children's Hospital
347 N. Smith Avenue
GV 1053-1054
St. Paul, MN 55012
United States

If you need directions to the learning space, please email P2PSupport@childrensmn.org.

PRESENTERS: Anna Boyer, MAOL, MA, CCC-SLP; Cassie Johnson, MSN, RN, CNL. CPHON; Janelle Koscinski, BA, CHES; Jeanette LeBarre, RN


It is our intent that any potential conflict should be identified openly so that the listeners may form their own judgments about the presentation with the full disclosure of the facts. It is not assumed any potential conflicts will have an adverse impact on these presentations. It remains for the audience to determine whether the speaker’s outside interest may reflect a possible bias, either the exposition or the conclusions presented.                                                                                                               

Planning committee members and presenter(s) have disclosed they have no relevant financial relationships with ineligible companies whose primary business is producing, marketing selling re-selling, or distributing healthcare products used by or on patients and have disclosed that no conflict of interest exists with the presentation/educational event.


Accreditation Statement:

In support of improving patient care, Children’s Minnesota is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Children’s Minnesota takes responsibility for the content, quality and scientific interest of its accredited continuing education events.

Credit Statement:


Children’s Minnesota designates this live activity for a maximum of 2.75 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent to their participation in the activity.


Children's Minnesota designates this live activity for a maximum of 2.75 ANCC nursing contact hour. Nurses should claim only the credit commensurate with the extent of their participation in the activity.

Pharmacists will have their attendance reported in the CPE Monitor for ACPE credits provided they have entered their NABP-ePID and birth month and day where indicated when setting up their profile.

This program offers 2.75 contact hours of continuing education.  Most medical professional organizations accept AMA PRA Category 1 Credits™.  It is the individual’s responsibility to determine whether an education activity meets the continuing education requirements of their respective licensures and/or professional boards.  Go to your respective organization’s website for more detailed information regarding credit requirements.

Available Credit

  • 2.75 ACPE
  • 2.75 ACPE Pharmacy technician
  • 2.75 AMA PRA Category 1 Credit™
  • 2.75 ANCC
  • 2.75 Attendance
    • 2.75 Approved AMA PRA Category 1 Credit™
Please login or register to take this course.

Click the TAKE COURSE button to register. You will need to answer the enrollment questions which will appear after you click TAKE COURSE.

This course will appear in your pending activities until attendance has been verified. 

Children's Minnesota employees only

To add this event to your calendar, please follow these steps:

  1. Open your confirmation email from this course
  2. Click the add to calendar link (this will download the .ics file to your computer) 
  3. Open your Outlook calendar
  4. Select "Add calendar" from the left pane just above My Calendars
  5. Select "Upload from file" in the Add calendar window.
  6. Select Browse, go to your Downloads folder and select the .ics file.
  7. Select the Calendar you want the appointment to show up in, typically Calendar and then select Import.