Building Accessible and Inclusive Healthcare for Deaf Patients, Families, and Employees

Presenter: Marissa Lingle, BA, MSHBA, Clinical Research Coordinator, Children's Minnesota

Objectives: 

• Identify common communication barriers experienced  by Deaf and Hard of Hearing patients, families, and healthcare employees in healthcare settings.
• Demonstrate evidence-based communication strategies when interacting with Deaf and Hard of Hearing individuals.
• Recognize the impact of effective communication on patient safety, health outcomes, and patient experience.
• Discuss best practices for working with interpreters and other accessibility resources in clinical environments.
• Apply inclusive and culturally responsive approaches to support Deaf and Hard of Hearing patients, families, and employees.

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