L123023 Schwartz Center Rounds: Dealing with Incivility - TEST

December 30, 2023

Dealing with Incivility

The world seems more volatile these days. The stress levels are higher in hospitals. There is more demand mixed with less availability. Families are facing increased stress in the community and even in the world. This increase in tensions is evident in our daily interactions in healthcare, from patients and their families, but also sometimes our own co-worers. This month Schwartz Center Rounds will host a panel of hospital staff who will discuss their experiences dealing with incivility within their day to day work.

The Schwartz Rounds program offers healthcare providers regularly scheduled time during their fast-paced work lives to openly and honestly discuss the social and emotional issues they face in caring for patients and families. The focus is on the human dimension of health care.

Following a quick multidisciplinary discussion of a topic or case, audience members have an opportunity to share their experiences, thoughts, and feelings and to support each other in best practices of caring for patients and self-care. Schwartz Rounds will be held virtually on the 3rd Thursday of every month and is open to all employees.

For more information on The Schwartz Center for Compassionate Healthcare and the national program visit theschwartzcenter.org.

Target Audience

Children's Minnesota healthcare providers and staff caring for pediatric patients and their families. 

Learning Objectives

  • Present the social and emotional experience of incivility in healthcare
  • Discuss the emotional and human experiences of facing incivility in healthcare
  • Support clinicians as they care for patients and families in difficult situations
  • Foster perspective sharing to strengthen the care team
Course summary
Available credit: 
  • 1.00 AMA PRA Category 1 Credit™
  • 1.00 ANCC
  • 1.00 Attendance
    • 1.00 Approved AMA PRA Category 1 Credit™
Course opens: 
11/13/2023
Course expires: 
01/30/2024
Event starts: 
12/30/2023 - 12:00pm CST
Event ends: 
12/30/2023 - 1:00pm CST
Add to calendar: 

Moderators: Susan Sencer, MD & Ian Wolfe, PhD, RN

Panelists: 

DISCLOSURE STATEMENT:

It is our intent that any potential conflict should be identified openly so that the listeners may form their own judgments about the presentation with the full disclosure of the facts. It is not assumed any potential conflicts will have an adverse impact on these presentations. It remains for the audience to determine whether the speaker’s outside interest may reflect a possible bias, either the exposition or the conclusions presented.                                                                                                               

Planning committee members and presenter(s) have disclosed they have no relevant financial relationships with ineligible companies whose primary business is producing, marketing selling re-selling, or distributing healthcare products used by or on patients and have disclosed that no conflict of interest exists with the presentation/educational event.

 

 

Accreditation Statement:

In support of improving patient care, Children’s Minnesota is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Children’s Minnesota takes responsibility for the content, quality and scientific interest of its accredited continuing education events.

Credit Statement:

AMA

Children’s Minnesota designates this live activity for a maximum of 1.0 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent to their participation in the activity.

ANCC

Children's Minnesota designates this live activity for a maximum of 1.0 ANCC nursing contact hour. Nurses should claim only the credit commensurate with the extent of their participation in the activity. 

This program offers 1.0 contact hours of continuing education.  Most medical professional organizations accept AMA PRA Category 1 Credits™.  It is the individual’s responsibility to determine whether an education activity meets the continuing education requirements of their respective licensures and/or professional boards.  Go to your respective organization’s website for more detailed information regarding credit requirements.

Available Credit

  • 1.00 AMA PRA Category 1 Credit™
  • 1.00 ANCC
  • 1.00 Attendance
    • 1.00 Approved AMA PRA Category 1 Credit™
Please login or register to take this course.

Please make sure to click the TAKE COURSE button to complete your registration for this event.

 

Children's Minnesota employees only

To add this event to your calendar, please follow these steps:

  1. Open your confirmation email from this course
  2. Click the add to calendar link (this will download the .ics file to your computer) 
  3. Open your Outlook calendar
  4. Select "Add calendar" from the left pane just above My Calendars
  5. Select "Upload from file" in the Add calendar window.
  6. Select Browse, go to your Downloads folder and select the .ics file.
  7. Select the Calendar you want the appointment to show up in, typically Calendar and then select Import.

Required Hardware/software

You will need a computer or phone with either internet or Wi-Fi access.